Prepare a piece-to-package list and share the actual package information with the receiving team before dispatch. Large-format material and fabricated pieces need appropriate professional handling. Keep arrival condition separate from installation acceptance.
| Record | What to make explicit |
|---|---|
| Supply state | State whether the shipment contains whole slabs, cut pieces or assembled parts. Identify pieces with openings or other special handling needs. |
| Package information | Request the actual package dimensions, gross weight, identifiers and product-specific handling documents. Avoid estimates becoming final logistics inputs. |
| Piece traceability | Map each package to piece references and intended locations. Make the record usable without opening every package just to identify its contents. |
| Receiving arrangements | Have the handling team review access, unloading equipment and temporary storage for the actual load before a delivery slot is confirmed. |
| Condition and discrepancies | Record labels and visible package condition from a safe position. Follow the agreed reporting process; let professionals assess unstable or damaged loads. |
Take this into your next conversation.
- Share the final package list with the receiving team.
- Confirm responsibility for unloading and internal movement.
- Keep piece references linked to arrival photos and records.
- Keep unsafe packages undisturbed until professionals assess them.